澳洲大学留学生课程作业：对诺富特太平洋酒店房间设施状态维护评估

1.Condition assessment
状态评估

1.1 Life expectancies
预期寿命

“Every facility and equipment has the life similar to a human, which they need to maintain and keep in a good state of repair their useful life will be extended.”(Johan, 2009, P46) Because facilities and equipments have different functions and utilization rate, they usually have different life expectancies. In this case, such as decoration, furnishing fabrics carpet, fittings and furniture are renewed for a period of 2-4 years, and electronic equipment has a life the period of 4-6 years, (Lawson, 2000, P206) concrete roof is more than 45 years.(Lewis & Payant, 2000, P 363-371) however, because the use of some errors or inadequate protection, some equipments may be broken or damaged, so the Novotel needs to maintain it in time and to take care of protecting same which will give them a long life expectancies. All facilities and equipments, whatever good or poor, the Novotel should regularly inspect, timely maintain and protect that to make them reach life expectancies.
 “每个设施和设备都是有生命很人类相似，它们需要维护并保持在一个良好的维修状态，其使用寿命也将延长。”（约翰，2009，P46）因为生活设施和设备有不同的功能和利用率，他们通常有不同的寿命。在这种情况下，如装修，装饰织物地毯，配件和家具2-4年一个周期更新，电子设备都有一个生命期为4-6年，（劳森，2000，P206）混凝土屋面超过45年（刘易斯＆Payant的，2000年，第363-371）然而，因为使用的一些错误或保护不力，某些设备可能被打破或损坏，所以在Novotel需要保持它在时间和照顾保护同样会给他们一个长期的预期寿命。所有的设施和设备，无论好或差，诺富特应定期检查，及时维护和保护，使他们达到预期寿命。

1.2 Past and future maintenance
过去和未来的维护

With the development of hotel management, the accommodation maintenance is already very important part of hotel management, as it can enhances the hotel interior operational efficiency and quality, realizing the effective cost control, completes optimum composition which the personal mixed, therefore greatly enhances the working efficiency of the hotel. “Maintenance is necessary to ensure that standards of performance are kept on an acceptable level of efficiency and satisfaction.” (Lawson, 2000, P206)
随着时代的发展，酒店管理，设施维修已经是酒店管理的非常重要的一部分，因为它可以提高酒店内部运作的效率和质量，实现有效的成本控制，优化组合，个人的混合，因此极大地提高了工作完成酒店的效率。 “保养是必要的，以确保标准的性能保持在一个可接受的水平，效率和满意度。”（劳森，2000，P206）
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In 2003, mechanical ventilation and air-conditioners were renewed in each accommodation unit. And small scale maintenance is done daily to these facilities around the resort. At the same time, the carpet and the furniture were also renewed in each room of the Terraces. Moreover, the chairs and tables are designed in a “tropical-exotic” style with dark painting in the rooms.
2003年，每个居住单元的机械通风和空调更新。还有，度假村周围的哪些设施每天进行小规模维修。与此同时，每个露台房间的地毯和家具也进行更新。此外，房间内的都设计成“热带异国情调”黑暗的绘画风格。

“Future maintenance and operational requirements must be considered at every stage of planning and design process. “(Lawson, 2000, P205)
 “未来的维护和运营的要求，必须考虑在每一个阶段的规划和设计过程。 “（劳森，2000，P205）
Every facility and equipment has their own life, even though they are not broken in their operation, they also need to be checked and maintained in the periodic time. For example, “minor adjustment, lubrication, cleaning, start-up and shut-down, etc” (Johan, 2009, P57). It is to extend life-circle of facilities and equipment and improve their working efficiency. Hence, future maintenance is increasingly important to resort business operation.
每个设施和设备都有自己的生命，即使他们在他们的操作不破，他们还需要在定期的时间进行检查和维护。例如，“轻微的调整，润滑，清洁，启动和关机，等”（约翰，2009，P57）。它是延长寿命周期的设施和设备，提高工作效率。因此，对度假村商业运行未来的维护越来越重要。

From these tables, can be seen clearly that all equipment in the resort room facility is good equipment to be with more than fair equipment and no poor equipment. Fair equipment just needs simply cleaned, equipment with other needing repairs or replacing. Thus, in general, resort rooms equipments are fine. One-bedroom spa suit facility, good equipment rate is roughly half, but there are still some problems in the room. For example, there is a hole in the fly-screen, it needs to be repaired or renewed, if not, some insects will come through the hole. Moreover, beside table, outer door and sofa are a little damaged; air-conditioner cover is a little dirty, although these are not big problems. For convenient to guests, housekeeper should clean the room as well as check the equipment degree of the damage. At last, pool regarding facility, from the diagram, the good equipment rate is declining obviously, and there are many problems in the pool area. Ground and roof are dirty and messy in the pump room, they need to be cleaned and categorized. Spa pool has some leaves in it and safety rules are covered in terms of plants. Especially, If the emergency route is too narrow to escape, and the routine walkways are obstructed with growth. It ought to be cleaned and to extend the space of route. These equipment needs to be maintained very regularly; otherwise, it will lead to security risks.
从这些表中，可以清楚地看到所有设备在度假村的房间设施是不错的设备与超过公允设备和没有装备差。公平设备只需简单的清洗，与其他需要维修的设备或更换。因此，在一般情况下，度假客房设备都是精品。一卧室温泉的西装设施，良好的装备率的一半左右，但仍存在一些问题，在房间里。例如，在飞屏上有一个洞，它需要被修复或更新的，如果不是，一些昆虫将通过该孔来。此外，表旁，外门和沙发有点损坏;空调罩是有点脏，虽然这些都不是大问题。为了方便客人，管家应该打扫房间以及检查设备的损坏程度。最后，池设施，从图中，良好的装备率明显下降，并在泳池区也存在很多问题。地面和屋顶脏乱差在泵室，他们需要清理和分类。温泉池有一些叶植物覆盖和安全规则。特别是，如果紧急通道太窄逃跑，常规的人行道阻碍增长。它应该是清洁和空间扩展的路由。这些设备需要定期维护，否则，它会导致安全隐患。

In the resort, there are no lifts and disabled access in Terraces, there is not convenient for guests and the disabled. And all the rooms’ entrances are not enough to access for wheelchairs. In addition, the chairs in the rooms, each weighing is 10 kg; is a little hard to move by the guests. In one-bedroom spa suites, except for dirty and damaged things, the TV set’s situation is not correct, because its situation is too low, it is uncomfortable for guests watching it for a long time.
在度假胜地，在露台没有电梯和残疾人通道，没有方便客人和残疾人。所有房间的入口处是不够的轮椅进出。此外，在房间的椅子每个重10公斤，客人搬动有点困难。在一间卧室的水疗套房中，除了弄脏和损坏的东西，电视机的摆放也不正确，因为它的位置太低，客人长时间观看很不舒服。