HIRED作为一个非营利组织
HIRED as a nonprofit organization
非营利组织(而不是为了利润)是由Wkipedia定义为“一个组织,不分配盈余资金所有者或股东,而是使用它们来帮助实现其目标。”非营利性组织与政府一起建立,通常使用501的税收地位。使用术语“非营利优先于非营利定义标准是为了强调一个组织的意图不是为了私利赚取利润。”(国际中心不是为了利润法律,2008)大多数不是为了利润慈善基金会或企业服务于公众的需要却不能满足当地政府的项目。雇佣是一个非营利组织。
非营利组织(而不是为了利润)是由Wkipedia定义为“一个组织,不分配盈余资金所有者或股东,而是使用它们来帮助实现其目标。”非营利性组织与政府一起建立,通常使用501的税收地位。使用术语“非营利优先于非营利定义标准是为了强调一个组织的意图不是为了私利赚取利润。”(国际中心不是为了利润法律,2008)大多数不是为了利润慈善基金会或企业服务于公众的需要却不能满足当地政府的项目。雇佣是一个非营利组织。
使命声明旨在包含组织的核心价值观接受为基础。雇佣的使命是提供创新和个性化的解决方案工作创新点:因为我们生活在一个动态的世界,我们必须不断适应环境的变化和需要。我们的目标是寻找明天的策略来解决今天的问题。个性化:因为前进和发展是每次让一个人所取得的,每一个人都有自己的个人优势,经历,野心和需求。
Nonprofit (Not for profit) is defined by Wikipedia as "an organization that does not distribute its surplus funds to owners or shareholders, but instead uses them to help pursue its goals." A nonprofit is set up with the government most often using a 501 tax status. The term "Not-for-profit is used in preference to non-profit in order to emphasize that a defining criterion is the intention of the organization not to make profits for private gain."(International Center for Not for Profit Law, 2008) Most not for profits are charitable foundations or corporations that serve the public with a need that local government programs cannot meet. Hired is a nonprofit organization.
HIRED was founded in 1968 by a newly released prisoner to originally set up to help other former prisoners gain the skills and character needed to become employable. By adjusting the goals and programs as needed to meet the demands of society, it has grown over the years into a multi facetted job skills training and employment center. More than 8000 persons annually are served through the programs offered. The majority of these are dislocated workers, low income, previously unemployable and the more recently added welfare to work persons. After starting with a very small staff of less than ten HIRED has now grown to an excess of "135 professional employment counselors, trainers and job developers." (HIRED, 2008) The effectiveness of this organization has become well known nationally.
The mission statement was designed to encompass the core values embraced as the foundation of the organization.
"HIRED's mission is to provide innovative and personalized work solutions
· Innovative: because we live in a dynamic world, and we must constantly adapt to changing conditions and needs. Our goal is to find tomorrow's solutions to today's problems.
· Personalized: because progress is made one person at a time and every person has individual strengths, experiences, ambitions and needs.
· Work: because individuals and families are strengthened when they earn their own way in the world.
· Solutions: because every individual requires a unique combination of strategies and techniques to achieve his or her success."
The management team at HIRED have succeeded to incorporate every aspect of this statement into the company, both internally and publically.Like most non profits a board of directors oversees the central managerial system. The leaders on the board of directors have been chosen from successful local well known companies. According to HIRED the "Board of Directors provides guidance in organization management and helps establish strategic direction."(2009) As well as overseeing policies and procedures, the board also keeps HIRED up to date with the current employment trends and needs.
In addition to the employer board, seven talented and well educated people are the framework for the company's vision. These executive leaders work at the systems level, promoting the corporate values and vision. Each of these senior leaders has their own function, with specific goals and responsibilities. The advantage of this is specialization enables them to be a more proficient and reduce task redundancy. Despite the fact that they work together on a horizontal level, there is still the definitive underlying vertical process of authority.
Given that HIRED is managed by a team of Visionary Leaders; a good amount of the decision-making responsibility is transferred to the site managers; the overseers of the day to day activities of the individual centers. These program (site) managers are also responsible for the hiring, training and supervision of the counselors. Education and guidance has also been provided to encourage all staff the opportunity to develop decision-making skills. Once a trust was reached, efficiency was achieved with a need for little supervision. Everyone at HIRED is responsible to each other.
The mission statement "to provide innovative and personalized work solutions" does not only refer to its client base but also to its own staff, volunteers and employees. Innovation is of utmost importance, thus keeping up with technological gains within the company serves two purposes. HIRED"S counselors provide a high quality service to its clients. One of the core competencies is to insure this is communication; both written and verbal. State of the art technology is very important for counselors as they are able to reach more people in less time, thereby improving customer satisfaction. This It is also essential for the clients to be able to use up to date computers while training. The skills they obtain further their opportunities for employment. All things considered this equipment saves time and money.
The HIRED culture is very diverse both in employees and clients. Twenty six (possibly thirty now) different languages and numerous nationalities represent the collective dynamics of just the employees within HIRED. The clients it serves feel comfortable and accepted as equals. The staff is encouraged to dress in business casual, thereby giving a friendly, authoritative yet reachable appearance. They are required to treat all clients with respect. Its key characteristic of "counseling first and foremost" positions HIRED as different from other employment services. It is beyond doubt a client driven and customer orientated service.
Above and beyond the counselor -client connection is the management-counselor (staff) relationship. A fairly structured process for interaction has been formulated between management and staff. Weekly meeting are held at the individual sites, where the information from the corporate leaders is shared with the counselors. Open, unremitting communication is encouraged. The individual office culture is team work focused and encourages one to be best they can be. There is somewhat of a functional flexibility within the process. Well trained staff members are capable of helping with different tasks. The promotion of working in a cohesive nature with another counselor affords the staff member the freedom to enjoy personal time, while assuring the client's needs are always met.
Educated and skilled employment counselors are imperative. For that reason personal mastery is desired. Senge describes someone with personal mastery as one who "goes beyond competence and skills..." He also believes "People with a high level of personal mastery are acutely aware of their ignorance, their incompetence, their growth areas. And they are deeply self-confident" (Senge, 1990). HIRED concurs with this thinking, therefore counselors are encouraged to keep up with current ideas and programs through higher education, seminars and training sessions. The cost of these is paid by the corporate office. Employees are also afforded good reasonably priced health care, paid time off a medical savings and retirement plan.
A safety committee works with the human services department and the local managers to be certain all corporate mandates for the safety of its staff and clients are followed. A very small human services office keeps abreast of state federal and county regulations regarding employee health, building and ground safety. They also apply for the necessary certifications needed. HIRED's design for cohesiveness linking management and staff is a model to be pursued.
The ability to assess needs as economy changes is one of HIRED's key components. As I stated in my interview, nonprofit has experienced a lot of challenges with market and employment changes over the last few years. Business for profit is down thus the two have begun a shared vision, working together creating opportunities for both. HIRED's innovative strategy in the establishment of partnerships with some for profit industries, has given it the leading edge. "HIRED provides recruitment and retention services for hundreds of employers each year." (2009) By also collaborating with employment service providers, human service agencies, public schools and correctional facilities, duplication of services is eliminated moreover it improves program effectiveness . HIRED is also "partner of the Minnesota Work-Force Center System." (2009) Its willingness to assess, refocus and make the necessary changes has proven to be one of the many reasons it is so successful. HIRED programs are known to consistently deliver exceptional results.
Not for profits are the same as for profit business, as regards to money. Neither is able to function without it. The difference is non profits more often than not are charitable originations therefore they rely heavily on donations. To run effectively Hired must market itself to the community. The book Managing the Nonprofit Organization suggests marketing as a job for top management. The reason is you are marketing a "concept--- an abstraction ... and to sell a concept is different trying to sell a product." (Drucker 1990) Not for profits have a regulated percentage of funding that can be used for administrative support. In Minnesota that very limited amount is only six percent. "HIRED reaches to its individual donors to give funding for specific areas to help with needed items." (Gretchen, 2009) HIREDS strategy for marketing involves all the departments. Each department is like a cog in a wheel, which when whole and working properly can roll out through the community. This is accomplished by placing trained qualified employees in jobs. Jobs the community and business need filled. The strong record of success in giving high-quality service to its clients speaks for itself. HIRED has a "history of consistently achieving the results expected by our public sector partners, and a commitment to operating with the highest ethical standards." (Charity Review Council, 2009) In addition to public support, HIRED has many generous individual donors.
Hired is able to market itself by encouraging, and supporting its staff in volunteering to work with local and county service programs. The senior directors often speak at corporate and public events, where they are able to stress the importance of HIRED in the community. They have been very lucky in the support the local business culture has given. HIRED's marketing plan meets it specific objectives and goals.
All financial records for nonprofits are available for public viewing. Hired proudly includes theirs in an annual report published and posted on the web. The STATS & FINANCIALS for the accounting year ending June 30, 2008 lists $10,131,554 .00 in support and revenue and expenses of $10,252,341.00. That gives them a total net liabilities and assets of $2,025,104.00, including $1,816,763.00 in cash.
HIRED is a *profitable* not for profit as it continuously strives to evolve, while consistently trying to improve its ability to guide, manage and operate effectively. High quality service is achieved by way of their basic core competencies of communication, (both written and verbal), modern technology along with development, training and education. The organization's management and staff display an internal "business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology." This is a direct result of implementing and attaining the company core competencies. There is a compelling relationship between a thriving company and an effective goal setting process. Success Factor.com teaches "By setting goals, specifically SMART goals, employers engage their workforce and encourage employees across the company to focus and successfully achieve these goals together." (2009) After research and review; using the guidelines of the The Baldrige Profile for Excellence, I have determined HIRED to be a successful, thriving company.
Not for profits are the same as for profit business, as regards to money. Neither is able to function without it. The difference is non profits more often than not are charitable originations therefore they rely heavily on donations. To run effectively Hired must market itself to the community. The book Managing the Nonprofit Organization suggests marketing as a job for top management. The reason is you are marketing a "concept--- an abstraction ... and to sell a concept is different trying to sell a product." (Drucker 1990) Not for profits have a regulated percentage of funding that can be used for administrative support. In Minnesota that very limited amount is only six percent. "HIRED reaches to its individual donors to give funding for specific areas to help with needed items." (Gretchen, 2009) HIREDS strategy for marketing involves all the departments. Each department is like a cog in a wheel, which when whole and working properly can roll out through the community. This is accomplished by placing trained qualified employees in jobs. Jobs the community and business need filled. The strong record of success in giving high-quality service to its clients speaks for itself. HIRED has a "history of consistently achieving the results expected by our public sector partners, and a commitment to operating with the highest ethical standards." (Charity Review Council, 2009) In addition to public support, HIRED has many generous individual donors.
Hired is able to market itself by encouraging, and supporting its staff in volunteering to work with local and county service programs. The senior directors often speak at corporate and public events, where they are able to stress the importance of HIRED in the community. They have been very lucky in the support the local business culture has given. HIRED's marketing plan meets it specific objectives and goals.
All financial records for nonprofits are available for public viewing. Hired proudly includes theirs in an annual report published and posted on the web. The STATS & FINANCIALS for the accounting year ending June 30, 2008 lists $10,131,554 .00 in support and revenue and expenses of $10,252,341.00. That gives them a total net liabilities and assets of $2,025,104.00, including $1,816,763.00 in cash.
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