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如今，世界正在进入一个完全数字化的世界。系统试图建立使人们在任何方面更方便的。旅游和旅游管理系统提供了一个在线系统的用户只预订车票在线观看巴士或飞机的时间表和包在线。间接涉及卖方（旅游和旅游）和买方（客户），可以带来好处，并帮助维持环境以及。这是一个双赢的局面，将带来的好处世界。该系统为客户提供了一个方便，只需按一个按钮即可预订。本在线系统是一个全球化的，拓宽客户达到与灵活的预订二十四小时，一个星期和三百五十天。现在提供给客户，即使休息。客户甚至可以提前预约，随时随地在线预订。用户可以直接通过在线系统进行支付和计费，无需任何人的抵抗。
Nowadays, the world is getting into a fully digital world. System was trying to build out to make people even more convenience on any aspects. Travel and Tourism Management System provides an online system to the users with facilities of booking only tickets online by just watching buses or plane schedules and packages online. Indirectly it involves seller (travel and tourism) and buyer (customer) in which could bring benefits to each other and help to sustain the environment as well. It is a win-win situation that will bring the benefits to the world. This system was bringing a convenience for customer that can make booking by just only a press of a button.
It provides customers with a completely new way to make booking. They can generate more booking via the internet. No time wasted with book talking due to they can do it through online system. This online system is a globalization, the broaden customers reach with the flexibility to take booking of twenty-four hours, a weeks and three hundred and fifty six days. Now be available to the customers even while rest. Customer can even make reservation in advance and make booking online anytime and anywhere. User can directly make payment and billing through this online system without any human resistance.
Besides that, this project may provide a fully user-friendly interface and easy to use which enables users who with no experience also know how to use it. This project provides front end and back end, customers can online booking and gets the latest information about the hotel, vehicle, route, tour packages, online reservation, travel and tourism. User will easily to understand about area and place to travel through route system. The search task is made easy as one can search through travel place and city.
This system also provides more reliable, usability, maintainability and dependability functions. By creating quality, easy to keep track management of new system, so that it can streamline all the works by a simple click. Through developing of online booking system may reduce all the unnecessary cost such as advertisement, customer satisfaction and reputation. Also, the system will allow various customers to book tickets of tour, and hotel online.
The main purpose is to achieve a better customer service and bring them convenience. It is able to provide accurate, reliable and up-to-date information for decision making. It also can easy to get customer suggestion or feedback and understand customer preferences and able to interact with customer through the inquiry system. Furthermore, security also had provided to prevent unauthorized access user from accessing to the system as for those user who had registered as customer. Also, it allow user to easily get idea as where to book the tickets and choose the destination where he or she wants to visit.
Project Scope 项目范围
Travel and Tourism Management System 旅游管理系统
The system is developed based on the real life. This is very useful and helpful in business application area. The system will offer travel and tourism services including ticket bookings, hotel reservation, rental car services, attractive tour packages only in one click. Also, the system will provide innovative design in which to provide packages of customized travel to customer. Customer may able to seek for any information that related to travelling services that are under one roof by this system.
Figure 1: Overview of Project Scope
Hotel module
In this module, all the information is stored of particular hotel which is hotel description, hotel image, hotel class such as 5 star, 3 star or 2 star, hotel price, hotel name, hotel address, contact person details, and others facilities available in that particular hotel. User can view of the hotel details to book their desired hotel.
Package module
In this module, we have categorized the packages under three categories which is popular tour, hot tour, and featured tour. Some of our tour packages are cultural tour packages, adventure tour packages, beach tour packages, festival tour packages, religious tour packages, and safari tour packages. This module is consists of package information, package type, package id, package name, and package price.
Vehicle module
The feature for this module is to show the vehicle information. User can view inside the vehicle details in order to book for their wanted vehicle which is train, plane and bus. This module contained of vehicle id, vehicle type, vehicle image, vehicle information, driver id and name.
Route module
This module will provide information such as the map and route of travel. Only admin can add, update, and delete the record from the database. This module will provide the map that had the clickable functionality. Routing will be generated automatically. User may able to view the route information.
Billing module
In this module, it allows user make the payment through online. This module will generate the bills for user to make the payment. Such billing will be advance amount paid, due bills and bill cancellation. The bills will be generated during the year, month and location wise.
Reservation module
In this module, it allows user to gain the functionalities such as book the tickets and cancel previously booked tickets. This module maintains the details of all the reservation made so far and allows admin to either confirm or reject the bookings.
Registration module
The customer is given the facility in order to make the online directly. In this module, they have to register themselves as registered customers. This is due to the system will made the authentication of the customers, exchange of cryptography keys, and creation of a profile for each traveller. Each customer is identified by the user name. The customer confirms their reservation or makes any query using the user id.
Inquiry module
This module will allow the user to ask any kind of question or queries to the owner of the site, and he or she can inquirer anything that he or she desired. User can post their comment and leave feedback in this module. Admin can take different steps to act on suggestions and complaints.
The scope of the system is defined as the following.
Functional requirement of the system
Procedural requirement of the system
Constraints of the system
Before performing the above listed tasks, we will carry out the feasibility study to determine its scope and functionality. As for the proposed system we have undertaken the following steps:
Required Input
Proper details of login has to be filled in appropriate form for authenticate valid customer.
The registration process is carried out if new user enters proper information into the required form.
Generated Output
The customer’s login details are saved in a database for reference.
The new user’s registration details are kept within the database.
The user or customers are updated with recent news through news table in database.
The user feedback is retrieved and response is sent through the feedback and inquiry tables in database.
The user or customer’s inquiry details are updated through database.
Function & Performance
The customer details are updated as when changes takes place and store updated values in database.
The user’s inquiry, feedback and complaints are stored in database and in turn used to view details and updated frequently.
The registration and login process are easier to perform.
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