小企业商业计划-SWOT分析
婴幼儿设施库准备通过改进完善他们在珀斯市的设施来全方位的照顾三到五岁的婴幼儿,婴幼儿设施库将专注于高端的市场,有着高收入职业的父母,这些望子成龙望女成凤的父母通常在孩子的发展方面愿意花钱让孩子享受最好的设施。通过对员工专业的培训和创新系统的学习,这个婴幼儿设施库成为孩子发展的一个关键的一个中介,这个项目,加上定制设计的设施和低师生比保证了孩子和家长一个顶级的服务。这个婴幼儿设施库预计将在11个月内盈利,并预计在第三年达到43000美元的收入。婴幼儿设施库是一个刚开始的企业。一个综合的营销计划和所付出的努力将真正的提高企业的知名度和产生销量。婴幼儿仓库为塞勒姆,俄勒冈州提供全方位儿童保健和儿童发展的设施。
小企业计划-Small Business Plan
The Toddler Warehouse will be afull-service child care/development facility in the city of Perth that caresfor toddlers from age three to five. The Toddler Warehouse will beconcentrating on the upper end of the market, two income professional parents.These personally ambitious parents are typically eager in terms of theirchildren's development and are willing to pay to have their children attend thebest facilities.
Through specialized training of the supportstaff and innovative learning systems, The Toddler Warehouse is cutting edge interms of child development. This curriculum, coupled with a custom designedfacility and a low teacher/student ratio ensures a top-shelf service for thechildren and the parents. The Toddler Warehouse expects to become profitable bymonth 11, and has projected $43,000 as the revenue for year three.
情况分析-Situation Analysis
The Toddler Warehouse is a start-upbusiness. A comprehensive marketing plan and effort will be instrumental indeveloping visibility and generating sales. The Toddler Warehouse offers Salem, Ore. a full-service child care and child development facility for toddlers. Theseservices will be differentiated from the competition through advanced trainingand learning systems [1].
市场概况-Market Summary
Through a lot of research, The ToddlerWarehouse has accumulated good information regarding the market and is aware ofmany common attributes of key customers. The Toddler Warehouse will leveragethis information to continue to study who is served, their needs, and how TheToddler Warehouse can best communicate with them.
Market Demographics
The Toddler Warehouse's customers can bedescribed by the following factors:
地理情况-Geographic
The immediate geographic areais the city of Salem which has a 130,000 person population base.
A 20 mile radius is in need ofthe offered services.
The total targeted populationis 12,000.
人口统计-Demographics
Primarily two parent household.
Two incomes household.
Profesional parents.
Household income of at least$70,000.
Parents have at least a collegeeducation, typically one of the parents have a graduate degree.
行为因子-Behaviour Factors
Have high expectations fortheir child development and child care.
Are willing to pay forhigher-quality services.
Have chosen to work instead ofraising their child full time, however, this by no means implies neglect ion ofthe child.
市场需求-Market Needs
The Toddler Warehouse is providing Salem parents with a full-time child care service that utilizes a sophisticated learningdevelopment system. The Toddler Warehouse will fulfill the following benefitsthat are important to their customers:
Selection: A complete serviceoffering of child care and learning development for toddlers age three to five.
Accessibility: The facility iscentrally located and is open from 6 a.m. - 7 p.m.
Customer service: Treating thecustomer like they are the most important customer that The Toddler Warehousehas is reinforced in all employee training programs.
Competitive pricing: The pricingis reasonable relative to the services offered [1].
市场趋势-Market Trends
The market trend in child care is anincreased utilization of child care by parents. This is fuelled by the parent'sdesire/need to go back to work generating income for the family. While thistrend fuels the need for more general child care facilities, it also generatesdemand for facilities that offer child development. As the parents are spendingless and less time with the children, they have less time to help them develop.The trend is moving demand away from solely babysitting child care to childdevelopment care. This will benefit The Toddler Warehouse because they offerstate of The art learning systems.
SWOT分析-SWOT Analysis
The following SWOT analysis captures thekey strengths and weaknesses within The Company, and describes theopportunities and threats facing The Toddler Warehouse.
优势-Strengths
A sophisticated and effectivelearning system.
Excellent training programsthat all employees must participate in.
An educated customer base thatrecognize the benefits that The Toddler Warehouse offers.
弱势-Weaknesses
A lack of visibility due to thenewness of the operations.
The ability to attract and keepwell trained employees.
The inability to perfectlyforecast demand of services relative to the number of employees on staff at anyone time.
机会-Opportunities
A growing market with a largepercentage of target customers not yet aware of The Toddler Warehouse.
Increased revenue as more andmore people is working, thereby unable to care for their children during theday.
As the number of childrenserved grows, fixed costs are spread thinner over a larger customer base.
威胁-Threats
Competition from alreadyestablished facilities that improve their service offerings to be more competitiveto The Toddler Warehouse.
Unfounded "publicscares" regarding child care.
Legal liability issues, eitherone large suit against The Toddler Warehouse, or significant increases inpremiums due to changes within the operating environment of the industry.
营销策略-Marketing Strategy
The Toddler Warehouse's marketing strategywill be based on an advertising efort as well as strategic alliances withorganizations related to the care of children.
Advertisements: The Toddler Warehouse willrun advertisements in The Yellow Pges, The Marion County Community ResourceNewsletter, and Statesman Journal, The local newspaper. These advertisementswill be used to raise visibility regarding The Warehouse and its services toprospective customers who are otherwise unaware of it.
Strategic Alliances: The goal of thisinitiative is to create an alliance orperceived partnership between TheWarehouse and a number of organizations that are a resource base forinformation regarding raising children.
Two of The main organizations are TheOregon Midwifery Association and BirthoThree. Both organizations are wellrespected and wonderful sources of information. The Warehouse will be tappinginto this organization's customer base. The alliances will create a sense oflegitimacy for The Toddler Warehouse [2].
One way the alliance will be created is byco-sponsoring parent education seinars. By sharing insight, research, andsystems that The Warehouse uses, it will have a good source of information thatwill be attractive to parents, as well as to the organization themselves.
ional events is just one method.
任务-Mission
The Toddler Warehouse's mission is toprovide top-level child care. We exist to attract and maintain customers. Whenwe adhere to this maxim, everything else will fall into place. Our serviceswill exceed the expectations of our customers.Marketing Objectives
Grow the number of customers by10% annually.
Build customer loyalty throughsuperior service and educational/development systems.
Build the Toddler Warehousebrand to the point where it becomes a household brand synonymous with superiorchild care/development in The Salem area.
Increase the referral rate by5% per quarter.
营销组合-Marketing Mix
The Toddler Warehouse's marketing mix isassembled from the following approaches to pricing, distribution, advertisingand promotion, and customer service.#p#分页标题#e#
Pricing: The pricing structureis based on an hourly rate.
Distribution: All services willbe offered at The Salem facility.
Advertising and Promotion: Twodifferent campaigns will be used. The first will be a multifaceted advertisingcampaign; the second will be the formation of strategic alliances.
Customer Service: Customerswill be pleasantly surprised at how attentive The Warehouse is in regards totheir needs. The business operates on the assumption that it will do whateveris reasonably necessary to keep the customer happy. This reflects the notionthat if the customer is kept happy, long-term profits is ensured.
财务,预算,预测-Financials, Budgets, and Forecasts
This section will offer a financial overviewof The Toddler Warehouse as it relates to the marketing activities. The ToddlerWarehouse will address break-even analysis, sales forecasts, expensesforecasts, and how those link to the marketing strategy.
结论-Conclusion
Childcare considerably affects businesses.An enough delivery of choice childcare gives working families more and betterchoices. It makes available secure, safe care so that parents can work, andhelps employers to attract potential workers with families [2]. Without safe,dependable care that they can rely on, employees may be compulsory take timefrom work because of childcare troubles or use time at work managing child careapprehensions. Their efficiency can have adverse experience as a result, andprized human resources may leave their jobs because of childcare problems.
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