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管理说白了就是如何去管人。随着信息化时期的迅猛发展，许多人的人生看法、价值观、世界观也逐渐地走向多元化，商业视角也各不相同。要提高部队人事的管理效益，管理者就务必掌握一定的沟通技法和办法。部队管理者只有经过广泛的沟通对管理对象的思想、心理、情绪各个方面理解，对思想变动施行综合剖析，针对不一样事情状况和独特的地方，在管理教育方面采取不同的方式，管理才有可能达到理想的效果。
所说的沟通，是指人们理解信息转化和知识通过语言和非语言传播的过程，也是指人们以双向的方式理解其他人的想法、情感、观点和价值观的类型。沟经过程就是我们互相交流的全过程，是指信息送出者将信息按一定的手续施行编码后，经过信息通信渠道传交给信息接收者，信息接收者将收到的信息施行解码处置并反馈给信息送出者的过程。沟经过程板型如下所述图所示，它涵盖信息送出者、信息、编码、通道、接收者、解码、反馈等七个要素。
Force management in the final analysis is a man's job. With the rapid development of the information age, people's outlook on life, values, and worldview are becoming increasingly diversified business perspective is different. To improve the effectiveness of military personnel management, managers must master certain skills and methods of communication. Forces managers to communicate only through broad ideas for managed objects, mental, emotional comprehensive understanding of the comprehensive analysis of changes in thinking, different situations and characteristics, to take a different approach in the form of management education, management can be targeted to achieve the desired effect.
The so-called communication, is that people understand the process of information transfer and knowledge through verbal and nonverbal ways, is that people understand the kind of others thoughts, feelings, opinions and values bidirectional way. Communication process is the whole process of exchange of information refers to the message sender information is encoded according to certain procedures, information is passed to the recipient via information and communication channels, Information recipient will receive the decoding process and send information back to the by the process. Communication process model shown below, which includes seven elements sender, message, coding, channel, receiver, decoding and feedback.
Communication at the grassroots personnel management leaves] pivotal, as futurist John Naisbitt said: "The future of the competition will be managed, the focus of competition is that every member of society between the organization and its internal and external organizations effectively the communication. "in the personnel management process, only full attention to the management and exchange of information in the external environment, to fully grasp the dynamic environment and thinking people, to create a favorable internal and external environment for personnel management, improve management efficiency.
Communication is the force managers to plan, the premise and basis for decision-making forces managers face changing internal and external environment, planning, decision-making is to correctly judge the correctness of the key managers. The decision making is correct, the key lies in the quantity and quality of information, communication and information needs to play a role. If the information passed comprehensive, critical, timely and able to make decisions and plan realistic, in line with the objective law, the likelihood of success on the big. If enough force managers to communicate with the soldiers, the available information is inaccurate or incomplete, we can not guarantee to make the right judgments in management, to develop a proper plan, even develop a plan, this plan does not conform to reality, will affect to management efficiency.
Troops relationship is harmonious, manage conflicts can be effectively resolved, level, channels and methods to communicate mainly by officers to decide between. Through effective communication can enhance mutual understanding between the officers and men. Communication can not only convey information about the knowledge, thoughts and emotions can pass information between the officers and men to promote emotional blend that mood, reduce interpersonal conflict and conflict. In particular to optimize the relationship between the manager and the manager is more inseparable from communication, there is no effective communication between officers and men, it is possible misunderstanding in the management process, estrangement, conflicts and disputes, thus affecting the normal work force carried out.
Communication with mental health effects can be achieved within the organization and motivation. Force managers through effective communication, not only to meet the needs of soldiers and emotional understanding, but also due to the officers and men get emotional expression and feel comfortable, thus enhancing mental health, arousing men's combat effectiveness. In addition, effective communication can also mobilize the enthusiasm of the officers and men to participate and improve the overall cohesion of the troops. Force managers face different characters managed objects, to ensure that the activities organized, concerted conduct, there is no communication between each other timely information is impossible.
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