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Risk review 风险审查
Scope 范围
以董事会和CEO满足要求，风险经理的工作是管理在图文巴的连锁网吧新店发展的macville公司为了专注于图文巴咖啡馆的持续经营，关于一些考虑，包括人力资源管理、财务运作、职业健康与安全，这供应链与地方治理和全面的合规性问题。
In order to fulfill the requirements by the boards and CEO, the job of risk manager is to manage the new store in Toowoomba for the chain of cafes developed by MacVille Pty Ltd. In order to focus on the ongoing operations of Toowoomba cafe, some areas are top considered, including human resources management, financial operations, OHS, the supply chain and the local governance and overall compliance issue.
Goals 目标
考虑到新的咖啡馆é将从现有的赫尔利的咖啡屋采集得到的，风险经理应重点参与收购的业务方面的风险。所有的重大危险因素相关的原始赫尔利和转化过程中应确定。一方面，原来的商店有一定的限制，这可能会导致未来的经营困难。另一方面，新的咖啡馆应该克服的劣势，这应该由风险管理识别。
Considering that the new café would be gained from the acquisition of the existing Hurley’s café, the risk manager should focus on the risk involved in the operational aspects of this takeover. All the significant risk factors related to the original Hurley’s and the transforming process should be identified. On the one hand, the original store has some limits which may lead to difficulties in the future operation. On the other hand, the new café should overcome the weaknesses, which should be identified by the risk management.
Stakeholders related in the takeover
Stakeholder Internal/External Role in process Issues and Concerns
Investors Internal The investors have potential impacts or outcomes of the risks. The investors and shareholders do care about the profitability of the new Toowoomba café.
Customers External The customers would be affected by the acquisition process. The customers would consider that whether the café would be more attractive or worse than before.
Employees Internal The employees would be affected by the takeover. The employees values the salary and working procedures to carry out the duties.
Suppliers External The suppliers would be affected by the takeover. The suppliers would think about whether the branded suppliers would satisfy the requirements of delivery.
Government External The government has potential impacts or outcomes of the risks. Local government cares much about whether the café would stick to the current local bylaw.
Local community External Local community would be affected by the takeover. Local community is related to the issues of local business, taxation and employment brought by the new takeover.
PEST analysis PEST分析
Political factors 政治因素
Local community seems to provide a friendly environment for the café business. Political factor, including tax policy, employment laws and environment regulations does not affect the takeover. But it deserves consideration that the café is faced up with the water issues related to the local bylaw.
Economic factors 经济因素
Economic factor refers to the economic impacts on the firm, such as economic growth, interest rates, and inflation rate. Luckily, the acquisition does not relate to these financial problems.
Social factors 社会因素
The local demographic and cultural aspects of the external microenvironment are social factors. In fact, the café business is highly related to the health consciousness. Customers care much about the calories in the drinking process. However, the coffee has been the tradition in local community, which also improves the development of beverage industry.
Technological factors 技术因素
Technological factors include the research and development activity, automation and technology incentives. The improvements of technology in this industry may trigger the interests of the customers and bring in more sales for the company.
Strengths and weakness 优势和劣势
Strengths 优势
In the case, the café takeover has some strengths which would improve the future development of the new store. First, taking over Hurley’s café is more convenient way to expand the chain of cafes. With established customers, reputation and other resources, the new café would at least keep the original sales after the acquisition. Second, MacVille Pty Ltd, the buyer, can introduce a more efficient management style into the store, which will bring more energy into the old family run store. Third, one of the staff was qualified chef who had developed an innovative and popular range of rice wraps that were tasty, gourmet and healthy. None of the other cafes in the district offered these. It is clearly an attractive factor in the takeover process.
Weakness 劣势
There are some difficulties in the acquisition and further operation for the new store. First, the takeover triggers change, which may be disliked by the local customers. According to the research, local customers are mostly retirees and elderly people hate change. Secondly, the old store is at high risk of compliance. The concerns of water use efficiency and cash management cannot be ignored.
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